Applicable to all bookings from 16th November to 31st December

Group Bookings 

• A valid credit or debit card is required to secure all Festive bookings.  

• Card details must be provided within 72 hours of making the booking. Unconfirmed bookings may be released after this period.  

• Requirements for semi-private or private hire bookings will be confirmed as part of the booking process.  

Festive Menu & Pre-Orders 

• Guests dining from our festive set menu must submit a full pre-order by the deadline provided by the Reservations Team. Late pre-orders may result in limited menu availability or the booking being changed to a drinks-only reservation.  

• All groups of 10 or more guests are required to submit a food pre-order in advance, regardless of the menu selected.  

• Menus are subject to change due to seasonal availability. Should any significant changes occur, we will notify you ahead of your booking.  

• Once submitted, pre-orders can be amended up to 7 days before your booking. Unfortunately, changes cannot be guaranteed after this point.  

 

Cancellation Policy – Groups of 20 Guests or Fewer 

• Bookings cancelled within 48 hours of the reservation will incur a cancellation fee.  

• The £15 cancellation fee is charged per guest. 

• Reductions in guest numbers made within 48 hours of the booking may also be subject to the applicable cancellation fee for each guest removed.  

 

Cancellation Policy – Groups Over 20 Guests 

• Cancellations made more than 14 days before the booking can be cancelled free of charge.  

• Cancellations made between 14 days and 48 hours before the booking may incur cancellation charges or, where agreed, be transferred to an alternative date within three months.  

• Cancellations made within 48 hours of the booking will incur the applicable cancellation fee per guest and cannot be transferred to a new date. 
   

Changes to Group Size 

• Final guest numbers must be confirmed by the deadline advised by the Reservations Team.  

• Reductions in numbers made after this deadline may be subject to the applicable per-person cancellation fee.  

• We are unable to guarantee space for additional guests who arrive without prior notice.  

 

Card Details 

• A valid credit or debit card may be required to secure your booking.  

• No payment will be taken in advance.  

• Your card will only be charged in accordance with our cancellation policy or in the event of a no-show, late cancellation, significant reduction in guest numbers after the agreed deadline, or where guests leave without settling their bill.  

• The applicable cancellation fee will be confirmed when your booking is made.  

 

Booking Duration 

• Your table duration will be confirmed within your booking confirmation.  

• Requests to extend your booking are subject to availability and cannot be guaranteed.  

 

Amendments to Bookings 

• We will always do our best to accommodate changes to your booking.  

• Requests to amend the date, time or party size are subject to availability.  

• Additional guests may require updated card details or a revised booking confirmation.  

 

Late Arrivals 

• We allow a 15-minute grace period for all bookings.  

• Please contact us if you are running late, otherwise your table may be released, and the applicable cancellation fee may apply.  

 

Provisional Bookings 

• We are happy to hold provisional bookings until another enquiry is received.  

• At that point, you will have 24 hours to confirm your booking by providing your card details.  

 

Additional Charges 

• A discretionary 10% service charge will be added to your final food and drink bill